Terms of Service
Last updated
These terms are an agreement between you and AgentPrime about your use of AgentPrime, a personal assistant you talk to by text. By creating an account or using AgentPrime, you agree to them and to our Privacy Policy.
Who can use AgentPrime
You must be at least 18 years old and able to enter into a binding agreement. If you use AgentPrime for an organization, you confirm you are allowed to accept these terms for it.
The service
AgentPrime answers your messages and, with your permission, works with the accounts you connect and with websites to get things done for you: finding information, managing your calendar, drafting and sending messages, setting reminders, and similar tasks. Features change over time, and some are not available yet or are available only to some accounts. Your mobile carrier's message and data rates may apply.
Your account
- Give accurate information and keep it up to date.
- Link only phone numbers and accounts that are yours or that you are authorized to use.
- Keep your phone, email and devices secure. You are responsible for activity on your account. Tell us promptly at hello@agentprimehq.com if you think someone else has used it.
Connected accounts and authorization
When you connect an account, you authorize AgentPrime to access it and act in it within the permissions you grant, to carry out what you ask. Those services' own terms continue to apply to your use of them, including Apple's for iMessage, Google's and Microsoft's for your accounts, and Meta's for WhatsApp. You can disconnect an account or revoke a permission at any time.
Approvals and actions
AgentPrime asks for your OK before it sends messages or email for you, books, buys, shares or deletes anything, unless you have allowed a specific action without asking; such permissions have limits and end dates, and bookings, purchases and sharing are always asked. Review each request before you approve it. When you approve, you are authorizing that action as shown, and you are responsible for it, for example a message sent from your account or a booking made in your name, including any fees, cancellation terms or charges the other party sets.
Limits of AI and of automated actions
- AgentPrime uses AI. Its answers can be wrong, incomplete or out of date, and it can misunderstand what you ask. Check anything important before you rely on it.
- Information from third parties, such as opening hours, availability or prices, may be inaccurate.
- Actions on other services and websites can fail, be delayed or have results we don't control.
- AgentPrime does not give medical, legal, financial or other professional advice, and it is not an emergency service. In an emergency, contact your local emergency services.
Acceptable use
Don't use AgentPrime to break the law or anyone's rights; to harass, deceive, impersonate or spam others; to send messages or make commitments that people haven't agreed to receive; to break the terms of the services you connect; to probe, overload or get around the security of AgentPrime or other systems; or to copy or reverse engineer AgentPrime except where the law allows.
Your content
You keep ownership of what you send AgentPrime and what is in your connected accounts. You give us permission to store, process and transmit it only as needed to provide AgentPrime to you, as described in our Privacy Policy.
Third-party services
AgentPrime works with services we don't control, such as messaging platforms, the accounts you connect, restaurants and other websites. We are not responsible for them, their content or their availability.
Fees
We don't currently charge for AgentPrime. If we introduce paid features, we will tell you the price and terms before you are charged.
Ending your use
You can stop using AgentPrime at any time and delete your account in the app under Account. We may suspend or end your access if you break these terms, if it is needed to protect you, other people or AgentPrime, or if we stop offering the service; where reasonable, we will tell you first.
Disclaimers
To the extent the law allows, AgentPrime is provided "as is" and "as available", without warranties of any kind, whether express or implied, including that it will be uninterrupted, error-free or fit for a particular purpose.
Limitation of liability
To the extent the law allows, AgentPrime is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or opportunities, arising from your use of AgentPrime. Nothing in these terms limits liability that cannot be limited by law, or rights you have as a consumer that cannot be waived.
Changes to these terms
We may update these terms as AgentPrime changes. We will change the date at the top when we do, and if a change is significant we will take reasonable steps to let you know before it applies. If you keep using AgentPrime after a change applies, you accept the updated terms.
Contact
Questions about these terms: hello@agentprimehq.com.